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Acer ConceptD 3 Ezel CC314-72G-72SX Convertible Creator Laptop, Intel i7-10750H, GeForce GTX 1650 Max-Q, 14" FHD, Gorilla Glass, Pantone Validated, 100% sRGB, 16GB, 512GB NVMe SSD, Wacom AES 1.0 Pen

4.4 4.4 out of 5 stars 273 ratings

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Intel Core i7 10th Gen
14 in FHD (1920 x 1080)
AES Pen
Ask to set reminders, check your calendar, control smart home devices, and more with this PC.
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Alexa Built-in

This PC has been certified by Amazon. With Alexa built-in, you can set reminders, see your calendar, control your smart home, and more.


About this item

  • 10th Generation Intel Core i7-10750H 6-Core Processor (Up to 5.0 GHz) with Windows 10 Home
  • NVIDIA GeForce GTX 1650 with 4 GB of dedicated GDDR6 VRAM; Studio Laptop
  • 14.0" Full HD (1920 x 1080) widescreen LED-backlit IPS Corning Gorilla Glass 5 anti-glare display with integrated touch and stylus support; Pantone Validated; Delta E <2; 340nit Brightness; 100% sRGB
  • 16GB On-Board DDR4 Memory; 512GB M.2 PCIe SSD
  • Wireless: Intel Wireless Wi-Fi 6 AX201 802.11ax Dual-Band 2.4GHz and 5GHz featuring 2x2 MU-MIMO technology; Bluetooth 5.1; Amber Colored Backlit Keyboard
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Acer ConceptD 3 Ezel CC314-72G-72SX Convertible Creator Laptop, Intel i7-10750H, GeForce GTX 1650 Max-Q, 14" FHD, Gorilla Glass, Pantone Validated, 100% sRGB, 16GB, 512GB NVMe SSD, Wacom AES 1.0 Pen
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Price$1,199.99-42% $289.99
List:$499.99
-20% $856.35
List:$1,069.99
-28% $1,159.03
List:$1,599.99
-18% $1,058.99
Typical price:$1,289.00
$1,679.00
Delivery
Get it Mar 28 - Apr 3
Get it as soon as Friday, Mar 22
Get it Mar 28 - Apr 3
Get it Mar 25 - 28
Get it as soon as Tuesday, Mar 26
Get it Mar 27 - 29
Customer Ratings
Battery life
3.9
4.5
4.2
4.0
4.1
3.5
Touch Screen
4.5
4.4
4.8
4.1
4.3
Screen quality
4.4
4.1
4.7
4.3
4.4
Sold By
Deals2Go (SN Recorded)
Issaquah Highlands Tech
Oydisen WOWPC (Next Day Shipping Available)
Combination Studios
ExclusivesDirect
Bestdeals Electronics (SN Recorded)
display size
14 inches
11.6 inches
14 inches
14.4 inches
15.6 inches
hard disk size
512 GB
64 GB
512 GB
256 GB
512 GB
1 TB
computer memory size
16 GB
4 GB
16 GB
16 GB
16 GB
16 GB
cpu manufacturer
Intel
MediaTek
AMD
Intel
Intel
Intel
cpu speed
5 GHz
2 GHz
1.9 GHz
2.6 GHz
4.7 GHz
cpu model number
Core i7-10750H
MediaTek MT8183
Ryzen 7 5800U
i5-11300H
Intel Core H35 i7-11370H
Intel Core i7-12700H
operating system
Windows 10 Home
Chrome OS
Windows 10 Home
Windows 11 Home
Windows 11 Home
Windows 11 Home
RAM tech
DDR4
LPDDR4X
LPDDR4
LPDDR4X
LPDDR4X
LPDDR5

From the manufacturer

Modernized Design

Amazon Choice ConceptD 3 Ezel CC314 Creator, Intel i7-10750H, GeForce GTX 1650, 14.0" Touch,

Ceramic Surface

Micro-Arc Oxidation (MAO) adds an extra level of ceramic hardness, strength, and corrosion and oxidation resistance to the laptop’s metal surfaces.

Amazon Choice ConceptD 3 Ezel CC314 Creator, Intel i7-10750H, GeForce GTX 1650, 14.0" Touch,

Light and Durable

Compared to normal aluminum, MgAl (magnesium-aluminum) is 20% lighter and nearly twice as durable at the same thickness, providing a solidly built yet feather-light body design

Keyboard Technology

Amazon Choice ConceptD 3 Ezel CC314 Creator, Intel i7-10750H, GeForce GTX 1650, 14.0" Touch,

Scissor-Switch Keyboard

The scissor-switch keyboard’s tactile design and 1.55mm key travel distance allow for a more responsive, comfortable, and quieter typing experience.

Amazon Choice ConceptD 3 Ezel CC314 Creator, Intel i7-10750H, GeForce GTX 1650, 14.0" Touch,

Creator Hotkeys

Utilize the 3 additional creation-focused hotkeys for quick access to things such as the snipping tool, application swapping, and sampling colors.

Amazon Choice ConceptD 3 Ezel CC314 Creator, Intel i7-10750H, GeForce GTX 1650, 14.0" Touch,

Enhanced Trackpad

The Corning Gorilla Glass track pad enlarged by 27% compared to previous generation for even more space to scroll and navigate.

Amazon Choice ConceptD 3 Ezel CC314 Creator, Intel i7-10750H, GeForce GTX 1650, 14.0" Touch,

Secure Login with Single Touch

Featuring password-free Windows Hello login, effortlessly access your device with the fingerprint reader that’s built directly into the power button.

Amazon Choice ConceptD 3 Ezel CC314 Creator, Intel i7-10750H, GeForce GTX 1650, 14.0" Touch,

Reliable, Amber-lit Keystrokes

The full-sized keyboard features soft glowing amber back-light ensuring you can still get things done quickly and easily in even the darkest of rooms.

Amazon Choice ConceptD 3 Ezel CC314 Creator, Intel i7-10750H, GeForce GTX 1650, 14.0" Touch,

Wi-Fi 6 (Gig+)

Intel Wi-Fi 6 (Gig+) is 3X faster than 802.11ac 2x2 performance so there’s less latency when it’s time to stream your content or video conferences.

Amazon Choice ConceptD 3 Ezel CC314 Creator, Intel i7-10750H, GeForce GTX 1650, 14.0" Touch,

Packed with Ports

This laptop comes packed with every port you may need such as HDMI, SD 7.0, and many more. Further, quickly move even the largest of files or work between multiple devices and displays with the Thunderbolt 3 USB Type-C port, giving you file transfer speeds of up to 40Gbps.

Amazon Choice ConceptD 3 Ezel CC314 Creator, Intel i7-10750H, GeForce GTX 1650, 14.0" Touch,

The Convenience of Alexa, Now On Your PC

With Alexa on your PC, you can simplify your life and use your voice to get more done. Using Alexa on your PC is as easy as asking a question. Just ask and Alexa can check your calendar, create lists, play music, answer questions, read the news and more.

ConceptD Ezel Hinge – Freedom in Creation

What's in the box

  • Laptop
  • AC Adapter
  • Power Cord
  • Stylus
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    Product information

    Technical Details

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    Additional Information

    Warranty & Support

    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
    Product Warranty: For warranty information about this product, please click here

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    Acer ConceptD 3 Ezel CC314-72G-72SX Convertible Creator Laptop, Intel i7-10750H, GeForce GTX 1650 Max-Q, 14" FHD, Gorilla Glass, Pantone Validated, 100% sRGB, 16GB, 512GB NVMe SSD, Wacom AES 1.0 Pen


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    Product Description

    ConceptD 3 Ezel CC314-72G-72SX Creator Laptop comes with these high level specs: 10th Generation Intel Core i7-10750H 6-Core Processor 2.6GHz with Turbo Boost Technology up to 5.0GHz, 14.0" Full HD (1920 x 1080) widescreen LED-backlit IPS Corning Gorilla Glass 5 anti-glare display with integrated touch and stylus support, PANTONE Validated, Delta E <2, 400nit Brightness, 16:9 aspect ratio, 100% sRGB, Acer ColorBlast Technology, NVIDIA GeForce GTX 1650 with 4 GB of dedicated GDDR6 VRAM, 16GB of Onboard DDR4 Memory, 512GB M.2 PCIe SSD, SD Card Reader, DTS X:Ultra-Audio, featuring optimized Bass, Loudness, Speaker Protection with up to 6 custom content modes by smart amplifier, Two Built-in Stereo Speakers, Acer Purified. Voice technology with two built-in microphones, Compatible with Cortana with Voice, Intel Wireless Wi-Fi 6 AX201 802.11ax Dual-Band 2.4GHz and 5GHz featuring 2x2 MU-MIMO technology, Bluetooth 5.1, HD Webcam (1280 x 720) supporting Super High Dynamic Range (SHDR), Fingerprint Reader on Power Button, Custom-Engineered Two-Fan Cooling System featuring Two Fans with 3 Heat Pipes and Vortex Flow, 1 - Thunderbolt 3 (Full USB 3.2 Gen 2 Type C) Port, 2 - USB 3.2 Gen 1 Ports (One with Power-off Charging), 1 - HDMI 2.0 Port with HDCP Support, 1 - Mini Display Port, Amber Colored Backlit Keyboard, Discrete Trusted Platform Module (TPM) Solution, Windows 10 Home, Lithium-Ion Battery, Up to 14.5-hours Battery Life (based on MobileMark 2014 test results), 3.81 lbs. | 1.73 kg (system unit only) (NX.C5HAA.001).

    Customer reviews

    4.4 out of 5 stars
    4.4 out of 5
    273 global ratings

    Customers say

    Customers like the touchscreen and color accuracy of the notebook. They say the screen is beautiful and the built-in stylus works well. They are also satisfied with the speed. However, some customers have reported issues with the GPU and battery life. Customers have different opinions on quality, build quality, and value.

    AI-generated from the text of customer reviews

    20 customers mention20 positive0 negative

    Customers are satisfied with the color accuracy of the laptop. They mention that the screen is beautiful, the white finish is gorgeous, and the style is unique and fine. The colors are beautiful, and it's the best designed laptop they've ever owned. The ezel design provides for nice viewing at any angle, and is a work of art. Overall, customers are happy with their purchase and recommend it to others.

    "...Worlds, and Fifa 20 - all in 1080P and medium-high settings, they all looked great, ran perfectly smoothly, and no frame drops even after very long..." Read more

    "...the device has a smooth white outside surface, and it is easy to add small blemishes and smudges...." Read more

    "...But for all these drawbacks, I still absolutely love this laptop. The design, functionality of the pen and screen, the power to run large complex..." Read more

    "I like the speed, feel, and features of this notebook. The screen in beautiful. And the pen works nicely...." Read more

    17 customers mention14 positive3 negative

    Customers like the touchscreen of the notebook computer. For example, they say the pen works well, the built-in stylus is awesome, and the trackpad is large and responsive. Overall, customers are satisfied with the functionality and design of the product.

    "...Neutral:The pen - for me it works pretty well...." Read more

    "...Love love love this.- the trackpad is quite large and responds well to the way I use it...." Read more

    "...The design, functionality of the pen and screen, the power to run large complex spreadsheets or even games in my spare time...." Read more

    "...The screen in beautiful. And the pen works nicely. I like the feel of the keypad and usually I don't like typing on a laptop keyboard...." Read more

    8 customers mention8 positive0 negative

    Customers are satisfied with the speed of the notebook. They mention that it has a fast fingerprint reader, 2 high-speed USB outputs, and 1 Thunderbolt port.

    "...all in 1080P and medium-high settings, they all looked great, ran perfectly smoothly, and no frame drops even after very long periods of playing...." Read more

    "I like the speed, feel, and features of this notebook. The screen in beautiful. And the pen works nicely...." Read more

    "...unique durable ezel hinge, touchscreen, built in pen, fast fingerprint reader, color accurate matte screen, dedicated gpu..." Read more

    "...GPU performance is about the same which is already stellar for the price point and form factor...." Read more

    17 customers mention11 positive6 negative

    Customers are mixed about the build quality of the laptop. Some mention it feels very sturdy, well built, and reliable. They also appreciate the unique durable ezel hinge, touchscreen, and built-in pen. However, others say that it's quieter and of lower quality than their phones. They say it looks rough and unpolished, and is not good for creative or artist use.

    "...Pros:The hinge system is an engineering masterpiece. It's incredibly sturdy..." Read more

    "...These are just aesthetic minor issues of a very sturdy designed device...." Read more

    "...Either there is a serious problem with the design, the driver is faulty, or the antenna is disconnected...." Read more

    "...It's a bit hard to snap out, but it feels bulletproof. Use 2 hands handing the screen from the middle on the sides. It should hold up for 5-7 years...." Read more

    14 customers mention6 positive8 negative

    Customers are mixed about the quality of the notebook computer. Some mention it's a great media consumption laptop that can handle gaming decently, and is the best laptop with Windows they've ever owned. Others say that it'll have constant GPU issues and BSOD crashes.

    "...main workstation(development) for at least a few years, that can handle gaming decently, and with a touch screen that would make it more usable on..." Read more

    "...This unit must have a hardware defect...." Read more

    "...(light gaming and video editing) etc. I would definitely say $950 is fair...." Read more

    "...my unit was terrible and would constantly blue screen due to graphics card failures...." Read more

    9 customers mention4 positive5 negative

    Customers are mixed about the value of the notebook computer. Some mention that it looks good, is value for money, and has upgrade options for memory and hard drive space. However, others say that the stylus is not worth the money, the ratio is very weird, and the pen is trash. The battery life is also not great.

    "...accustomed with the screen floating closer to me and for me, it's worth the cost. It's a bit hard to snap out, but it feels bulletproof...." Read more

    "...If you want to know fully why the pen is so bad, read the full review.Does this random internet person suggest this laptop?..." Read more

    "...overall great value with upgrade options for memory and hard drive space...." Read more

    "...But this can't.The pen is ok at best - see other reviewsBattery life is worse than advertised...." Read more

    10 customers mention0 positive10 negative

    Customers are dissatisfied with the driver of the notebook computer. They say that it has a severe issue with the GPU, and the unit is terrible. They also mention that the laptop has so many issues, with the chipset being not the best, and that the design is flawed. Customers also say that the SB3 is much weaker cpu-wise than the CD3e.

    "...serious problem with the design, the driver is faulty, or the antenna is disconnected. I just got it today so I can't take it apart. What a let down...." Read more

    "...The SB3 is also much weaker cpu-wise than the CD3e but Microsoft support has been great to me while Acer support has been questionable at best...." Read more

    "...-battery life (usually 4hrs or less)- not the best chipset (AMD ryzan chips are significantly outperforming intel's)..." Read more

    "...get BSoD with errors like video_dxgkrnl_fatal_error and driver_power_state_failure...." Read more

    9 customers mention0 positive9 negative

    Customers are dissatisfied with the battery life of the laptop. They mention that the battery drains extremely quickly, and shuts down several times a day. Some customers also mention that it may not be as advertised.

    "...battery may not be as advertised, but this is common to all devices since tests are done with specific settings...." Read more

    "...is the laptop runs hot under a full load (CPU and GPU), battery drains extremely quickly without using the most extreme power saving profile and..." Read more

    "...However, obviously being a windows battery life is not the greatest, but it's done better than others" Read more

    "...It doesn’t affect me too much.- The battery lasts between 2-3 hours but thats to be expected from a powerful computer..." Read more

    Great Media consumption laptop; TERRIBLE creative/ artist laptop
    1 Star
    Great Media consumption laptop; TERRIBLE creative/ artist laptop
    UPDATE UPDATE;While waiting for Amazon to approve this review, Brad Cowboy made a youtube video which demonstrates almost the same concerns I had with this laptop. Please watch his review or read this review before purchasing this laptop.TLDR;Buy this laptop if you have no use for the pen. Media and gaming are amazing on this and you won’t regret it. Light note taking is okay but long use will cramp up your hands. You can buy a Wacom pen but no drivers mean no programmable keys or pressure sensitivity and the line jitter will be much much worst. If you want to know fully why the pen is so bad, read the full review.Does this random internet person suggest this laptop? Yes but buy it from amazon for their amazing return policy. Test every aspect of it during return period and make sure everything works. Another user had wifi issues while others had battery issues. There seems to be a lot of returns/exchanges right now so make sure you check if this is right for you as there may possibly be production line issues.Unfortunately, I returned this and will be sticking with the Surface Book 3. The line jitter is bad on the SB3 but not as bad as the CD3e. The SB3 is also much weaker cpu-wise than the CD3e but Microsoft support has been great to me while Acer support has been questionable at best. The laptop has also failed on me randomly with what sounds like a mechanical failure only a few days into ownership (watch video). Please proceed with caution.Real Review;I REALLY wanted to love this laptop.. I hope that gives whoever is reading this a clue as to what this review will be all about.Anyways, I was in the middle of a long writeup that explained everything I LOVED about the laptop and one thing that I absolutely hated about it, but then it broke?It made a strange noise that sounded mechanical and not something that came out of the speakers as I opened the laptop for work. I closed it and took my phone out to record, only to hear the noise yet again. The third time I closed and opened it, it did not make the same noise anymore. I thought nothing of this and kept on my work until I decided to relax and reached to pull forward the screen to start drawing. At this point I noticed the touchscreen stopped working and the pen similarly stopped functioning. Device manager showed the touchscreen and pen as being grayed out and disabled. Reenabling them didn't work, and automatic updates also yielded no results. Acer's website had no such drivers and the drivers they did have were outdated? I tried windows update which also found no updates. Rolling back to a past date did nothing and my last choice was to reset.Upon resetting to factory, device manager ceased to even show the touch screen panel or pen input (lol?) and the computer now says I have no touchscreen and pen input. Acer has a special online support chat dedicated to ConceptD computers which is great, but don't expect much from them. I had three separate interactions with them (more on the other two later) and their response this time basically came down to Acer does not provide drivers for touchscreen and pen, you need to send to us to fix it... Yeah, no thanks. I was only 4 days into the purchase. Thank god for Amazon and their return policy. I seriously debated whether I wanted to get a replacement, or a refund and I ultimately chose the latter. Don't get me wrong, there is absolutely a LOT to love about the laptop and while there are cons, those cons may be deal breaking for those who are looking at this for very specific purposes and I happen to be one of them.======PROS========================================I'll just elevator pitch most of my pros as most everyone here has listed these same pros in great detail already.Body;I've seen the pictures and videos before and thought that the laptop looked great. Seeing it in person however, looked very strange to me. The white finish was GORGEOUS and felt amazing, but the back of the laptop really screamed "concept." It looks rough and unpolished in a world dominated by flat, thin and clean slabs. The ezel design, while not being the prettiest thing, makes up for it in function and till this day, I still feel is the best functioning design of any 2in1. Clamshells that flipped around that dominates the current market suffers from bad angles to draw on and the potential of scratching your keyboard against the desk. Next best thing is the Surface Book line (if you want a powerful 2in1) but that requires a detach and reattach if you would like to use the screen for drawing or 3d work and still make use of the GPU. This was cumbersome and the ezel fixes all of that. Being able to adjust the screen so easily and have it stay in the position you want is such a treat. That ezel hinge is tough as hell!Screen;The matte finish on the screen is great to draw on and the colors feel very natural and accurate. No adjustment was needed. The ezel design provides for nice viewing at any angle and the anti-glare made sure that you really can use it at any angle. It's brilliant and a testament to the wonder that is the ezel design. The color tuning is great out of the box and looks incredibly accurate.Power;Very strong. Almost the same internals as a Surface Book 3( i7, 16gb, GTX1060, 256GB) but for much much cheaper (1999.99 or 1799.99 w/ student discount VS. 1499.99.) The price alone is a no-brainer but if you need more convincing, the i7-1065g7 housed in the SB3 is much weaker than the i7-10750H housed in the CD3e. I won't go into specs but you can expect about a 40~50% increase in performance for CPU intensive tasks with the CD3e. GPU performance is about the same which is already stellar for the price point and form factor. Expect most older games to run on max and most newer AAA games to run well if not great depending on how willing you are to play around with graphic sliders. I had benchmark pics but ended up PC resetting and losing all the benchmarks due to the touchscreen issue.======CONS========================================Unboxing;Not an amazing experience. The whole thing is held up by cardboard with more hard cardboard holding the laptop box (which was also cardboard) in place. Don't expect Apple or Microsoft surface levels of unboxing experiences. See pictures for examples. This is a very minor complaint and not something I cared too much about because ultimately, it's about the laptop and not the boxes. I just expected a bit more at this price point so felt it was worth a mention, but it BY NO MEANS SHOULD CHANGE ANYONES MIND.Keyboard;The keyboard is...Okay. The keyboard has a weird extra set of keys on the right (see pictures) and takes some time to get used to. Once you get used to it though the keyboard isn't bad to type on. It may not feel the best and at times feel too mushy but is still an acceptable typing experience.Pen;Okay so, this is my main gripe with this laptop/2in1. The laptop is aimed at creatives and the hinge/screen absolutely nails it, but the pen input, which was supposed to be geared towards artists and sculptors, is among one of the worst I've seen. Acer advertises this as an AES 1.0 pen display. Historically, AES displays had good lines, but bad palm rejection. I had no issue with palm rejection but my god, you will NOT be able to draw a diagonal straight line even if your life depended on it (see pictures.) You can semi remedy this with line smoothing but that is unacceptable as you’d have to have it on most of the time. The Surface product line which is known for its horrible jitters didn't require the level of smoothing that this "creative" laptop required. I wanted to record it as well but was unable to due to the touchscreen and pen failing but you can literally look no further than Acer's own adverts.One of the adverts here on Amazon even shows the jittery diagonal lines that the artist is drawing. In the introduction video, at around -1:43 you can clearly see him trying to draw diagonal lines and the pen jittering away. Trust me, that’s not him purposefully trying to draw jagged. I experienced this exact same thing. The initial advert that Acer released with @pypahs_art shows her drawing with major levels of pen smoothing on to remedy this issue (you can see how delayed the line comes out after she draw a quick line.) This caused major speculation among the community as to what tech the CD3e was using as it was clear that there would be line jitter. Dave2D also reported that his surface pen worked with it which means it wasn't Wacom tech. Strangely enough, on my own testing, my latest surface pen did not work with it.I was determined to make this a non-issue and tried for 2 days to make the pen draw a damn straight line. I first tried different programs. Paint, OneNote, Photoshop and Clip studio paint (my go-to), all of them failed to produce anything manageable. Clip Studio and Photoshop at least had pen smoothing available but had to be turned up to the max to function okay. I thought it was a pen issue, so I decided to try different pens. You will want to buy different pens as well as Acer doesn't sell these pullout pens on their site and matte screens are notorious for wearing down pen tips. Not to mention the pen is uncomfortable for long use as it is very thin and small...As mentioned earlier, my surface pen didn't work so I went and bought a Bamboo Ink Plus. This pen has two modes, AES 1.0/2.0 and MPP and strangely enough... both protocols worked? The jitter was even WORST than the original pen though. There are also no Wacom drivers available for this laptop so you will not be able to remap this pen. Next up I tried the Dell active pen but while waiting for that to arrive, the touchscreen and pen died lol.There is also apparently an issue with the pen pressure. No Wacom drivers means you won’t be able to reassign the buttons or adjust sensitivity natively and need to rely on the software you’re using. The issue I was having is where the line would start great and pressure would slowly taper into the highest pressure but then that’s it. This issue applies to all pens I’ve tried on this laptop including the default one. You aren’t able to ever get to the lowest pressure again until you pull the pen off the screen completely. During research, I saw that this is a common problem in a LOT of Acer laptops and is not a ConceptD issue. Unfortunately, I am unable to provide links as it is against amazon policy, but you can do a quick google search of the quote to get the source. Quote from user “thesqsniper” of Wacom forums: “the behavior is strange, when I initially put down the stroke, the start of the stroke is all good, but then afterwards I cannot reduce the pressure any more than 1/2 of the width of the line no matter how far I draw. This means I always create a stroke that tapers at the start nicely, but then never goes back to zero pressure ever again until the stroke is released. “During all this testing, I figured I would make use of Acer's priority customer service for ConceptD and chat with them to see if they could help. I will summarize their answers as I don't want to post names and long conversations. These are worded differently, but ultimately the responses I got.First encounter; Topic: Pen compatibilityAgent: Don't know if Bamboo ink will work. We can only ensure that our pen works. Oh, you want to use a diff pen than the one provided? Our compatibility chart says our own active pen doesn't work but "Wacom NC.23811.08G" works but lol there’s no way for you to buy that. Just buy the Bamboo ink and report it on our forum so our users can know if it works or not.Second encounter; Topic: Line jitter and Wacom DriversAgent: It's not the screen or the pen's fault, trust me I'm an artist so I know. Jitter is usually user error or not knowing how to calibrate or the program's fault, not the laptops. I can't tell you why Wacom drivers don't work, contact Wacom not me. Oh, you want to know exactly what digitizer your screen is? Whether it's mpp, or aes? Lol I don't know, and my system is down so I can't look up the spec sheet. (?????)Third encounter; Topic: Pen/Touch drivers and touchscreen no longer workAgent: Check for updates. Acer don't have pen/touch drivers for you to download lol send to us we fix.Like.. Seriously. You can never really expect much of customer service but man.Thank god for Amazon's return policy.
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    Top reviews from the United States

    Reviewed in the United States on February 8, 2021
    CPU: Intel Core i7 10th GenCapacity: 14 in FHD (1920 x 1080)Style: AES PenVerified Purchase
    Customer image
    5.0 out of 5 stars I didn't expect to see a 14'' 2 in 1 that is such a good work station
    Reviewed in the United States on February 8, 2021
    I got it because I wanted a laptop that I can use as my main workstation(development) for at least a few years, that can handle gaming decently, and with a touch screen that would make it more usable on the go and test out touch features.

    Pros:
    The hinge system is an engineering masterpiece. It's incredibly sturdy(I can even rest my palm on it when it's not touching the keyboard part, and as long as it's not near the edges it doesn't make it rotate). Switching from tablet to regular mode or any other is really convenient, the other mods are pretty useful(for example when it's on my lap I can have the screen at an angle but closer to me than regular laptop mode), and the way it's bottom side is always the same is a big advantage. I feel it's well worth the compromise(the extra width for the hinge) over the standard 2 in ones, with the 360 rotation.
    Also, while most 2 in 1s are too big to be actually used as a tablet, with this form factor I can have the laptop's body on my lap, and the screen above it, where I would naturally hold a tablet anyway.

    The screen is amazing. It's not just the accuracy and the brightness, the matte finish looks great and I really wish all touch screen devices were like this. It looks less impressive when turned off, but you don't get any distracting reflections which is great, and surprisingly it doesn't make the touch experience any less pleasant(touch it does add some minimal friction which is mostly noticeable with the pen, and provides some feedback when drawing).
    I think hd rather than 4k for a 14'' device is a positive, since I couldn't tell the difference but the battery consumption should be much better.

    Performance - I expected it to be good, but I was a little surprised with how good it was considering it's the weakest GPU of the previous gen, and especially with the stability. I played Red Dead Redemption 2, Just Cause 4, Outer Worlds, and Fifa 20 - all in 1080P and medium-high settings, they all looked great, ran perfectly smoothly, and no frame drops even after very long periods of playing. I use an external fan-stand which usually helps dropping the temperature by 1-3 degrees, but either way neither the gpu never got to 65 degrees, and the cpu is usually at 70-80 degrees, with short peaks at 90.
    There are a lot of venting holes and it seems like they put a lot of thought into the thermal performence.
    Otherwise it was perform really good, as I'd expect with this hardware.

    Had no issues with virtualization - setting up docker and WSL2 was as straight forward as it gets.

    Touchpad - really big, and really accurate. never had it miss my gesture, and using it was the first time I enjoyed using a touchpad and could understand mac fans.

    Keyboard - very comfortable to me, I think this layout is the best that we can have with a 14'' laptop(besides the numpad and fn issues mentioned in the cons, that can be turned off), but I really wish the power button was at a separate location, and for dedicated volume buttons.

    Neutral:
    The pen - for me it works pretty well. when turning off the smoothing and drawing diagonal lines the jitter everyone complain about was definitely there, and the off pressure is less sensitive than the on(so you don't get the really thin line as you lift the pressure). As I mostly using it for sketching diagrams and with pretty harsh smoothing anyway, and it does the job well for me, and I think would be the same for most people that don't look for a device to replace their wacom tablet.
    It's location in the bottom is pretty annoying, especially when using it on an angled stand or on the lap, and I really wish it was spring loaded.

    Fans - you can get some work done in power mode and the fans being completely silent, but they make noticeable noise when you push the hardware. It's what you'd expect, but acer's advertisement seems inaccurate in this aspect.

    Cons:
    The keyboard has 2 very annoying features: the f keys by default activate their multimedia functionality, and you need to hold fn to get the original f1-f12 functionality; and there's a "numpad" on the "7890-uiop-jkl;" buttons, which activates whenever numlock is on(so when you click o you get 6 instead), which I found useless, and annoying since I like to always have numlock turned on for external keyboards.
    Both can be turned off in the bios, but from what I understand the bios is locked by default(I sent it to a lab to replace the SSD with a bigger one before realizing those issues existed, and they told me they had some trouble unlocking the bios).

    Power cable - When you plug it in, it feels like you pushed it all the way(and on any other laptop it is), but then there is a bit more to push with a click sound. If you don't do the extra push, it doesn't charge, and After 1.5 months I still get it wrong sometimes.

    The backlighting - I wouldn't mind the orange-ish backlight on a black laptop(and regardless, I really wish I could get it in black), but on a white keyboard it's really weird, because it makes the key text almost invisible when you are not in the dark, since you get white-ish text on white background. I hardly use backlight anyway, but this decision is just weird.

    No charging through the type c port - which means there is no option to connect everything through a single cable with a charging dock. I haven't tried connecting it to a screen through that output yet.

    The fingerprint sensor seems to be to small and too deep inside, which makes it's recognition pretty poor. when I manage to put the finger right it connects instantly, but way to often I end up forced to use the pin.

    The speakers can get to a decent volume, but it's not an enjoyable experience to listen to them.
    The camera is usable for zoom calls, but that's the best I can say about it. At least the microphones seem to be decent. There's no physical cover to the lens, which is a little disappointing.

    I think that when the lid is not open the ventilation suffers, the temperature can get higher and fans get much more active.

    There's no ethernet connection, which is understandable but still a bit annoying, especially because the docking options on this aren't as good as they could be.

    I really wish there was a black option, it would look so much nicer.
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